Thursday, August 17, 2017

A Customer Relationship Management (CRM) Implementation Lessons Learned

The ever-increasing pressure to reduce costs and gain market share has led organizations to leverage technology in a beneficial way. Excellent customer service is becoming a distinguishing factor as companies strive...

Augmented and Virtual Reality Reaching Full Bloom

Since 1948 Bloom’s Taxonomy of Educational Objectives has been the gold standard of classifying educational goals for student performance evaluationeffective outcomes of education and engagement. The original taxonomy was created by...

Not Immune

The human immune system is a wonderful thing. In an environment where there are thousands of types of cells doing a wide variety of specialized things, it’s generally able to detect...

Connecting to the Cloud to Improve Operations with IIoT

The industrial internet of things (IIoT) is a hot topic, but there seems to be much confusion as to just what bottom line benefits it might deliver to manufacturing organizations. Many...

Could Impact Sourcing be the next Global hiring trend?

The Business Process Outsourcing industry (BPO) is undergoing a transformation that could soon be adopted by other industries.  Many BPO companies are now implementing a new hiring model commonly referred to...

The Permanently Connected Car

Just who’s car is it anyway? I spent some time last week at the RSA Security conference in San Francisco. There were lots of interesting ideas floating around on many security topics,...

Cybersecurity incidents highlight revenue opportunities for carriers

In today's reality, cybercrime is no longer confined to Hollywood material. It has real world impact, which if uncontained, can escalate on an unprecedented scale in a matter of hours.The potential...

Guardians of the Galaxy – A CIO’s Perspective

The long-going debate: Who is responsible for Cybersecurity? Is it the CISO? Is it the CIO? Is it legal or the CFO, as the cost of the breach, is becoming a...

Please explain

If you’re a global business, you’re probably aware that the consumer and business data protection and privacy frameworks in place around the world vary a lot. There’s and increasing tendency to...

A 1000 Ways to Die in BI

Business Intelligence (BI) promises to simplify the use of information in an organization.   For the business it offers a place to bring data together, to find that single source of truth,...
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Guardians of the Galaxy – A CIO’s Perspective

The long-going debate: Who is responsible for Cybersecurity? Is it the CISO? Is it the CIO? Is it legal or the CFO, as the...

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